Tell us what you're trying to figure out.
Ask about early access, a number you're stuck on, or how the product works. A person on the team reads every message.
No black hole. Here's what to expect.
What happens after you press send, step by step.
- Step 1
We read every message
We pass it to the person on the team best placed to answer.
- Step 2
You hear back within one business day
We reply to every message within one business day. Usually faster.
- Step 3
We take it from there
If we can answer in the reply, we will. If not, we'll suggest a call or a walkthrough.
Reach the right team directly
Office
Melbourne, Australia
Quick answers to common questions
How quickly will I hear back?
Within one business day. If it's urgent, mention it in your message and we'll prioritise it.
Can I see the product before I commit?
Yes. Tell us what you're building and we'll walk you through how Startup Suite would work on your own numbers.
Where do product questions go?
Pick 'A question about the product' as your enquiry type, or email support@startupsuite.ai, and we'll get back to you.